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Terms and Conditions

Your Rights

Powered Adventure (PA) is a UK based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with PA is safe. You won't get ripped off, you’ll get your parts and we’ll sort out any problems you have. Our Terms and Conditions do not affect your statutory rights.
Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched, (see Returns for Refund) up to 7 days from receipt. Our returns policy allows 21 days.

Returns

For information on Returns click here

Delivery

For information on Postage and Delivery click here

Pricing

Prices include VAT (Value Added Tax)* at the standard UK rate of 17.5%. VAT does not apply to orders that are to be shipped outside the E.U. or to Tax Free areas such as the Channel Islands. These areas will be priced and billed with VAT deducted.
If you select a currency or a delivery country outside the E.U., prices will be displayed VAT free, for example, an item which costs 19.99 GBP will be shown and billed as 17.01 GBP when it is VAT free.
While we do our best to ensure prices are up to date and correct, errors may occur and in this case you will be contacted before your order is shipped.

Payment

PA accept most major credit cards for online orders. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked and we may hold an order until we receive the correct details. You will be contacted if we find the card or address details to be incorrect. We only bill your card when your order is ready to be dispatched (Orders paid for using Paypal will be charged in full, this will include the cost of any out of stock items)

For offline orders PA accept (£) Sterling Postal Orders, Personal Cheques, (£) Sterling Bank Drafts and (£) Sterling Bank Transfers. We recommend that you do not send cash through the post. Due to varying Exchange Rates all payments made to PA must be in UK Pounds (£) Sterling.

You can also pay by PAYPAL which is a simple, quick and secure way of paying online. All you need is a PAYPAL account. For more details go to www.PayPal.com

Credit Card Security

We take online security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately.

Powered Adventure offer the use of secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology. SSL works with Netscape Navigator, Microsoft Internet Explorer, AOL and other browsers. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

When your order is processed your card details are being validated by the bank system, our systems do not store or even view your card details.

This means that there is no way that someone can obtain your credit card number from PA so you can order with confidence!

Privacy

Powered Adventure are committed to protecting your privacy. When you make an online order, we need to know your name, e-mail address, credit card billing address, delivery address, credit or debit card number and associated details. This allows us to process and fulfil your orders and to notify you about your order status. We will also require a land line telephone number in case we need to contact you and for international orders this number may be given to our couriers in order to help with the delivery of your goods. You have trusted us by giving us these details and PA promise not to use these details for any other reason other than processing your order or informing you about the products and services of PA. We will not pass any of your details on to third parties for profit or otherwise.

If you have an account but do not wish to receive weekly E-mails regarding the products and services of PA you can click to remove your address from the E-mail list Here

Cookies

Cookies are tiny text files, which are stored on your computer and the PA website uses these files to remember what currency you want to view the site in, what items are in your basket and various other things which are all in place to make the site easier to use. All shopping websites use cookies and without them the site would not work.

Accuracy of Information

PA updates the availability of the entire stock list on a daily basis. Items that are 'Out Of Stock' will be displayed as such. In the rare event of a problem with availability of a product marked 'In Stock', we will contact you. You may then wish to cancel the order or wait until the item becomes available.

Out of Stock Orders

There are times when items become temporarily 'Out Of Stock', and these items are marked as such in the site. If you order an 'Out Of Stock' product, we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you. Your credit card will not be debited until we dispatch the product.

Ownership of Information

Powered Adventure creates the majority of pictures and descriptions for the website. This information is copyright of Powered Adventure and may not be used by any other party without express permission of Powered Adventure. The Powered Adventure website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright andis expressly forbidden except where specifically agreed with the Powered Adventure or where Powered Adventure had expressly requested the process.

Accuracy of Information

We put a lot of time and effort into describing and photographing the products we sell using manufacturer's websites, catalogues, our own photography studio and often our own descriptions of the products. Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn’t correct. If you have purchased something based on a picture or description on the website which turns out to be incorrect we will be happy to replace or refund the product (unused).

Changes

If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Site Usage

Powered Adventure disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.

Copyright

All pictures, material, code, intellectual property and descriptions are the property of Powered Adventure. It may not be copied or used without the express permission of these parties.



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